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SALES AGREEMENT

INFORMATION

(1) Before accepting the distance contract or any corresponding offer, the consumer must be informed by the seller or supplier, including all of the following issues.

a) The basic characteristics of the goods or services subject to the contract,

b) Name or title of the seller or supplier,

c) The full address, telephone number and similar contact information of the seller or supplier, which allows the consumer to contact the seller or supplier quickly, and, if any, the identity and address of the person acting on behalf of or on behalf of the seller or supplier,

ç) If the seller or supplier has contact information different from the one specified in subparagraph (c), for the consumer to submit their complaints, information regarding these,

d) The total price of the good or service including all taxes, the method of calculating the price if the price cannot be calculated in advance due to its nature, all additional transportation, delivery and similar costs, if any, and information that additional costs can be paid if these cannot be calculated in advance,

e) In cases where the usage fee of the remote communication tool cannot be calculated over the ordinary fee schedule during the establishment of the contract, the additional cost imposed on the consumers,

f) Information on payment, delivery, performance, and commitments, if any, and the seller or supplier's resolution methods for complaints,

g) In cases where there is a right of withdrawal, information on the conditions, duration, procedure of the exercise of this right and the carrier that the seller envisages for the return,

ğ) The full address, fax number or e-mail information to which the withdrawal notification will be made,

h) In cases where the right of withdrawal cannot be exercised pursuant to Article 15 of this Regulation; Information on whether the consumer can benefit from the right of withdrawal or under which conditions he will lose his right of withdrawal,

ı) Deposits or other financial guarantees, if any, to be paid or provided by the consumer upon the request of the seller or supplier, and the conditions thereof,

i) Technical protection measures, if any, that may affect the functionality of digital contents,

j) Information on which hardware or software the digital content can work with, which the seller or provider is known or reasonably expected to know,

k) Information that consumers can make their applications regarding the dispute to the Consumer Court or the Consumer Arbitration Committee.

(2) The information specified in the first paragraph is an integral part of the distance contract and this information cannot be changed unless the parties expressly agree otherwise.

(3) If the seller or supplier does not fulfill the obligation to inform about the additional costs in subparagraph (d) of the first paragraph, the consumer is not obliged to meet them.

(4) The total price in subparagraph (d) of the first paragraph must include the total costs on the basis of each invoicing period in contracts with an indefinite duration or subscription contracts with a definite duration.

(5) In contracts concluded by auction or by auction, information about the auctioneer may be included instead of the information in subparagraphs (b), (c) and (ç) of the first paragraph.

(6) The burden of proof regarding the prior notification rests with the seller or supplier.

Pre-information method

(1) Before the consumer accepts the distance contract or any corresponding offer, in all matters specified in the first paragraph of Article 5, at least twelve font size, in an understandable language, in a clear, plain and readable language, in accordance with the distance communication tool used. must be informed by the seller or supplier in writing or through a permanent data logger.

(2) In case the distance contract is established via the internet, the seller or the provider;

a) Without prejudice to the obligation to inform in the first paragraph of Article 5, the information in sub-paragraphs (a), (d), (g) and (h) of the same paragraph as a whole, just before the consumer is under the obligation to pay, must be clearly disclosed. also show,

b) The consumer must indicate clearly and comprehensibly whether any shipping restrictions are applied and which payment instruments are accepted, at the latest, before placing the consumer order.

(3) In case the distance contract is concluded over the phone, the seller or the supplier shall inform the consumer in a clear and understandable manner, just before placing the order, regarding the points (a), (d), (g) and (h) of the first paragraph of Article 5. and send all of the information in the first paragraph of Article 5 of this Regulation, at the latest, until the delivery of goods or service performance. 

(4) In case of establishment of a distance contract through an environment where the information regarding the order is presented in a limited space or time, the seller or the supplier is in line with the clauses (a), (b), (d), (g) and (h) of the first paragraph of Article 5. It is obligatory to inform the consumer in the said environment in a clear and understandable manner just before ordering, and to send all of the information in the first paragraph of Article 5 of this Regulation, at the latest, until the delivery of the goods or the performance of the service. In contracts related to the sales of services performed instantly in this environment, it is sufficient for the consumer to be informed in the said environment in a clear and understandable manner just before placing the order, only about the issues included in subparagraphs (a), (b), (d) and (h) of the first paragraph of Article 5. .

Confirmation of preliminary information

 (1) The seller or the supplier must ensure that the consumer confirms that he has obtained the preliminary information specified in Article 5, in accordance with the remote communication tool used. Otherwise, the contract is deemed not established.

Other obligations regarding prior notification

 (1) The seller or the supplier must inform the consumer in a clear and understandable way, just before the consumer approves the order, that the order placed means payment obligation. Otherwise the consumer is not bound by the order.

(2) If the consumer is called by the seller or supplier for the purpose of establishing a distance contract, the seller or the provider must explain his identity at the beginning of each call, if he is calling on behalf of or on behalf of another person, the identity of this person and the commercial purpose of the conversation.

SALES AGREEMENT

ARTICLE 1- PARTIES
1.1- SELLER 
Title: Dardanos Export Import and Real Estate Tourism Construction Tic. Ltd. Sti.

Telephone :

E-mail : info@dardanosfinefoods.com.tr

1.2 -RECIPIENT 
Name / Surname / Title :

Address :

Telephone :

Email :

ARTICLE 2- SUBJECT


The subject of this contract is the Law on the Protection of Consumers numbered 6502 and the Distance Agreements regarding the sale and delivery of the product, the characteristics and sales price of which are specified below, which the BUYER has ordered electronically from the website http://www.dardanosfinefoods.com belonging to the SELLER. It is the determination of the rights and obligations of the parties in accordance with the provisions of the Regulation on Implementation Principles and Procedures.

ARTICLE 3- THE PRODUCT SUBJECT TO THE AGREEMENT


Type and type, Quantity, Brand/Model, Color, Sales Price of the Products are as stated above.
Payment Method : 
Delivery Address : 
Delivery Person :
Billing Address : 
Shipping cost :

ARTICLE 4- GENERAL PROVISIONS


4.1- The BUYER declares that he has read the preliminary information about the basic characteristics, sales price, payment method and delivery of the product subject to the contract on the website of the SELLER http://www.dardanosfinefoods.com and has given the necessary confirmation in electronic environment.
4.2- The product subject to the contract is delivered to the BUYER or the person/organization at the address indicated within the period specified in the preliminary information on the website, depending on the distance of the BUYER's residence for each product, provided that the legal 30-day period is not exceeded.
4.3- If the product subject to the contract is to be delivered to a person/organization other than the BUYER, the SELLER cannot be held responsible if the person/organization to be delivered does not accept the delivery.
4.4- The SELLER is responsible for the delivery of the contracted product in a sound, complete, in accordance with the qualifications specified in the order and with warranty documents and user manuals, if any.
4.5- For the delivery of the product subject to the contract, the signed copy of this contract must be delivered to the SELLER and the price must be paid in the form of payment preferred by the BUYER. If, for any reason, the product price is not paid or canceled in the bank records, the SELLER is deemed to be relieved of its obligation to deliver the product.
4.6- In case the relevant bank or financial institution fails to pay the product price to the SELLER due to the unfair or unlawful use of the BUYER's credit card by unauthorized persons, not due to the BUYER's fault, after the delivery of the product, provided that the product has been delivered to the BUYER. It must be sent to the SELLER within 3 days. In this case, the shipping costs belong to the BUYER.
4.7- If the SELLER cannot deliver the product subject to the contract in due time due to force majeure or extraordinary circumstances such as weather conditions preventing transportation, interruption of transportation, the SELLER is obliged to notify the BUYER. In this case, the BUYER may use one of the rights to cancel the order, replace the product subject to the contract with its precedent, if any, and/or postpone the delivery time until the obstacle is removed. In case the BUYER cancels the order, the amount paid is paid to him in cash and in full within 10 days.
4.8- Defective or damaged products, which are products sold with a warranty certificate or not, can be sent to the SELLER for the necessary repair within the warranty conditions, in which case the shipping costs will be covered by the SELLER. 
4.9- This contract becomes valid after it is signed by the BUYER and sent to the SELLER by fax or mail.

ARTICLE 5- RIGHT OF WITHDRAWAL

 (1) The consumer has the right to withdraw from the contract within fourteen days without giving any reason and without paying any penalty. 

(2) The term of the right of withdrawal, in the contracts regarding the performance of the service, the day the contract is established; In contracts for the delivery of goods, it starts on the day the consumer or the third party determined by the consumer receives the goods. However, the consumer can use the right of withdrawal within the period from the conclusion of the contract to the delivery of the goods.

(3) In determining the period of the right of withdrawal;

a) The day on which the consumer or the third party determined by the consumer receives the last goods, for the goods that are the subject of a single order and delivered separately,

b) In the case of goods consisting of more than one piece, the day the consumer or the third party determined by the consumer receives the last piece,

c) In contracts where the goods are delivered regularly for a certain period of time, the day on which the consumer or the third party determined by the consumer receives the first goods is taken as a basis.

(4) Delivery of the goods by the seller to the carrier is not considered as delivery to the consumer.

(5) In contracts where the delivery of goods and the performance of services are made together, the provisions of the right of withdrawal regarding the delivery of goods are applied. 

Incomplete information

(1) The seller or the supplier is obliged to prove that the consumer has been informed about the right of withdrawal. If the consumer is not properly informed about the right of withdrawal, he is not bound for a period of fourteen days to use the right of withdrawal. In any case, this period expires one year after the end of the withdrawal period.

Use of the right of withdrawal

(1) It is sufficient to send the notification regarding the exercise of the right of withdrawal to the seller or supplier in writing or with a permanent data storage before the right of withdrawal expires.

(2) In exercising the right of withdrawal, the consumer may use the form attached to this Regulation or make a clear statement of the decision to withdraw. The seller or provider may also offer an option on the website so that the consumer can fill out this form or send the withdrawal statement. 

(3) In sales made by telephone, the seller or the supplier must send the form attached to this Regulation to the consumer, at the latest, until the goods are delivered or the service is rendered.

Obligations of the seller or supplier

(1) The seller or the supplier is obliged to return all collected payments, including delivery costs to the consumer, if any, within fourteen days from the date on which the notification regarding the use of the consumer's right of withdrawal is received.

(2) The seller or the supplier has to make all the repayments specified in the first paragraph at once in accordance with the payment instrument used by the consumer and without incurring any cost or obligation to the consumer.

(3) In the exercise of the right of withdrawal, the seller or the supplier is responsible for these costs, unless it is clearly stated that the return costs will be covered by the consumer, within the scope of subparagraph (g) of the first paragraph of Article 5. However, the price to be paid by the consumer cannot exceed the delivery costs paid for the order under any circumstances. Otherwise, the excess is paid to the consumer within the same period with the cost of the goods subject to withdrawal.

Obligations of the consumer

(1) Unless the seller or the supplier makes an offer to take the goods back, the consumer is obliged to send the goods back to the seller or the supplier to the person he has authorized, within fourteen days from the date of the notification regarding the use of the right of withdrawal. 

(2) Within the withdrawal period, the consumer; It is not responsible for the changes and deteriorations that occur if it is used in accordance with its nature, characteristic feature and operation.

(3) In the event that the seller or supplier does not properly inform about the exercise of the right of withdrawal, the consumer cannot be held responsible for any changes or deterioration in the goods in question.

The effect of the use of the right of withdrawal on ancillary contracts

-(1) Provided that the provisions of Article 30 of the Law are reserved, ancillary contracts automatically terminate if the consumer exercises his right of withdrawal. In this case, the consumer is not liable to pay any costs, compensation or penal clauses other than those specified in the third paragraph of article 12 and the second paragraph of article 13 of this Regulation. 

(2) The seller or supplier must immediately notify the other seller or supplier, who is a party to the subcontract, that the consumer has exercised his right of withdrawal.

ARTICLE-6 EXCEPTIONS TO THE RIGHT OF WITHDRAWAL

(1) Unless agreed otherwise by the parties, the consumer cannot exercise his right of withdrawal in the following contracts:

a) Contracts for goods or services whose prices change depending on the fluctuations in the financial markets and which are not under the control of the seller or supplier.

b) Contracts for goods prepared in line with the wishes or personal needs of the consumer.

c) Contracts for the delivery of perishable or expired goods.

ç) Contracts regarding goods whose return is not appropriate in terms of health or hygiene, and whose protective elements such as packaging, tape, seal, package have been opened after delivery.

d) Contracts for goods that are mixed with other products after delivery and cannot be separated due to their nature.

e) Contracts for digital content and computer consumables presented in the material environment, if the packaging has been opened after the delivery of the goods.

f) Contracts for the delivery of periodicals such as newspapers and magazines, excluding those provided under the subscription contract.

g) Contracts for accommodation, transportation of goods, car rental, food and beverage supply and leisure time, which must be made on a certain date or period.

ğ) Contracts regarding services performed instantly in electronic environment and intangible goods delivered instantly to the consumer.

ARTICLE 7- GENERAL PROVISIONS

7.1- Persons under the age of 18 cannot shop from the SELLER.

7.2- The SELLER is not responsible for price errors caused by typesetting and system errors.

ARTICLE 8- AUTHORIZED COURT


In the implementation of this contract, Consumer Arbitration Committees and Consumer Courts in the BUYER's or SELLER's settlement are authorized up to the value declared by the Ministry of Industry and Trade.

In the event that the order is realized, the BUYER is deemed to have accepted all the terms of this contract.

SELLER 
Dardanos Export Import and Real Estate Tourism Construction Tic. Ltd. Sti.


BUYER

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